Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing or using the Council DA API ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

2. Description of Service

Council DA provides an API that aggregates development application data from Australian councils. The Service includes access to application data, webhooks, and related documentation.

3. Account Registration

To use the Service, you must:

  • Register for an account with accurate information
  • Maintain the security of your API keys
  • Notify us immediately of any unauthorised access
  • Be at least 18 years old or have legal authority to enter contracts

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to reverse engineer or decompile the Service
  • Share API keys with third parties without authorisation
  • Exceed rate limits or attempt to circumvent usage restrictions
  • Scrape or collect data beyond your plan's allowance
  • Resell raw API data without a commercial licence

5. Subscription and Payment

5.1 Billing: Subscriptions are billed monthly or annually in advance. All fees are in Australian Dollars (AUD) and are non-refundable.

5.2 Free Trial: New accounts receive a 14-day free trial. No credit card is required during the trial period.

5.3 Overage: API calls exceeding your plan limit may incur additional charges as specified in your plan details.

6. Data and Intellectual Property

6.1 Our Data: The aggregated and structured data provided through our API is our intellectual property. You receive a licence to use this data for your business purposes according to your subscription plan.

6.2 Source Data: Development application data originates from publicly available council sources. We do not claim ownership of underlying government data.

7. Service Level Agreement

We target 99.9% uptime for API availability. Scheduled maintenance windows will be communicated in advance. Service credits may be available for Enterprise customers experiencing downtime beyond SLA commitments.

8. Limitation of Liability

To the maximum extent permitted by law, Council DA shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability is limited to the amount paid by you in the 12 months preceding the claim.

9. Disclaimer

The Service is provided "as is" without warranties of any kind. We do not guarantee the accuracy, completeness, or timeliness of development application data. You should verify critical information with official council sources.

10. Termination

We may suspend or terminate your access if you violate these Terms. You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of your current billing period.

11. Changes to Terms

We may modify these Terms at any time. Material changes will be notified via email or dashboard notification at least 30 days before taking effect.

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be resolved in the courts of New South Wales.

13. Contact

Questions about these Terms? Contact us at legal@councilda.com.au